Twin Lakes

"Weve been to many lakeside lodges and just feel the money paid for this one for what you got wasnt right. The was damaged throughout the lodge even though they take payment on arrival of £250 for if any damages are caused to lodge during your stay. However damages seem to have happened but never fixed. The was threatening messages throughout lodge for example; flushing any products including wipes, sanitary items down toilet will result in money being taken. Loads of notes with exclamation marks. Staff not willing to help was sent to lodge and told someone would be round soon to welcome us and go through things. But they never turned up till wed been in lodge for over 2 hours. Bedding was not provided for cot as was told it was a health and safety issue as its a choking hazard so they dont even provide a sheet for the bottom told if we want sheet to take from one of the beds. Which you dont expect when youve paid extra to have the cot. If they dont provide sheets this should be written down as we would have happily taken these with us. The was a wasps nest in the window frame of the main bedroom so we could not open this window or any others upstairs else it resulted in many wasps entering. We found ourselves checking the bedding before getting in to make sure the wasnt any wasps that had got in. As my partner is highly allergic to this and when informed staff on site they wasnt interested. However the isnt no proper office/reception its a portable cabin with one staff member but isnt manned at all times. The value you pay for these lodges isnt shown in what you get, the isnt any bath robes to use after hot tub which most the lodges weve stayed in and have paid considerably less than what we did for this stay. The kitchen was very basic no cooking oil, salt pepper. One frying pan one sauce pan. Just not what you expect when lodge is for 6 people. They advertise this as a very luxury lodge but it is far from it. They dont put any care and attention to detail in any part of the lodge. Paint marks everywhere damages to plaster board. Overall a very tired run down looking lodge damages to decking outside which is massive trip hazard. Also worth noting its a very money oriented place and making profit is all they care about. We asked to extend our stay but was told no as then they would loose money for the whole week as we only wanted to go for 5 nights. Personally Id just save your money and stop elsewhere."

"A great place to stay , I would highly recommend it"

"This lodge was perfect.The location was excellent and the standard of accommodation was exceptional."

"The facilities in the cabin was amazing"

"Our Twin Lakes review: We had a lovely short stay at twin lakes in a 3 bed lodge. The accommodation was great, with lots of space and a fab hot tub. It lacked a few desirables in the kitchen that would have made the stay more comfortable, caffetiere, ice cube tray etc. The staff were really friendly. The location was great for day trips but was a little surrounded by roads and train lines, although noise pollution was minimal. My son uses a wheelchair full time and this was the most accessible accommodation we have ever stayed in, although twin lakes markets itself as not being wheelchair accessible, not sure why this is. We had 2 downstairs bedrooms and the decking was step free with minimal threshold strips on the external doors, it was fantastic for him."

"The lodge was spacious and bright, with a fantastic view of the lake from number 17. The two sofas werent the comfiest, but honestly, thats just being picky. Overall, a really lovely place to stay!"

"We loved the place! The only thing that bugged us was the limited seating in the living room-just two couches for six of us. An extra sofa wouldve made it spot-on. Still, pretty awesome stay!"

"We had a really lovely stay at this place! The building is super spacious and the setting by the lake is just stunning-so peaceful and quiet, just what we needed. The only minor gripe was the sofa, which wasnt the most comfy, but it didnt ruin our trip. One thing that could be improved is the lack of curtains or blinds; the windows are a bit see-through, though the slight blackout helped a little. Kitchenware was a bit basic-no champagne glasses, sponge, or mop bucket-and the cutlery and mugs could do with an upgrade. We also didnt get a welcome pack, but the bottle of fresh milk from the farm shop was a lovely touch!"

"Weve just come back from a lovely stay at Twin Lakes and wanted to share our experience. The lodge was really spacious and well-equipped with all the basics like washing-up liquid, dishwasher tablets, kitchen roll, tea, coffee, milk and orange juice - lovely touch! Our dog was also spoilt with bowls and treats, which was a nice surprise. There was some wear and tear around the lodge and the sofa had quite a stained back, but honestly, it didnt impact our stay at all. We did think a coat rack inside the lodge wouldve been handy-there's one by the hot tub for towels, but none for coats. Also, a hand wash in the bathrooms would be a nice addition. The staff were super friendly and welcoming, which made things even better. WiFi cost £10 for the whole trip, but wed definitely recommend visiting Greenlands farm shop & restaurant nearby - food was top-notch and well priced. Were already looking forward to coming back!"