Book With Confidence

Covid-19 Update for Customers

 

Click the link above to read the latest information on government restrictions and how this might affect your holiday.

You will be able to choose any one of the following three options if your accommodation is not being provided for any reason, or if you cancel your booking because UK government public health measures mean you are not allowed to travel:

Get a full refund if your holiday gets cancelled

We will refund you the full amount you have paid for your booking.

Transfer to a later date or a different resort or accommodation

Subject to availability, we will help you move your booking to a later date or even a new location or accommodation with no admin fees, but please be aware that if the cost of your new accommodation is higher than your original booking, then you’ll need to pay the difference.

Choose an e-voucher to rebook your holiday online

You can request an e-voucher for the amount you have previously paid for your booking. You can then use it to book a new holiday online or towards another existing booking, without having to call us.  For full terms see booking conditions here.