"Accommodation was great especially the wet room as my grandson is disabled with limited mobility. Plenty of room, comfy beds and most things you need supplied."

"Good overall basic accommodation that was spotless."

"The caravan was very small with no storage at all. We were constantly having to move out of each others way. You had to close one door to open another. I would not stay in such a small caravan again. I had no prior knowledge of how small it was."

"everything on cove app apart from emergency no if needed. Nowhere to contact rec. on app, when we did need it, had to drive there, and was closed, so ended up going to white horse, and spoke with security which helped us."

"Had a great holiday"

"Sorry but I was disappointed"

"Impressive and real Platinum ????"

"One single mattress was thin and less comfortable than the other."

"Holiday and site excellent. Accommodation although clean and well equipped, very small liking to a rabbit hutch."

"Excellent site. Needed more info on entertainment as this wasnt included in our pack on this ocassion meaning we missed the pantomime. Paying extra for golf and soft play didnt seem right and felt it should be included in package."

"Amazing all round holiday every thing was perfect definitely coming again"

"We really were looking forward to our break away for Easter. The staff were lovely and the caravan itself was spotless and we could not fault it apart from the fact we paid for a three bedroom caravan due to the fact having our baby with us as well as our older children so we needed to bring a travel cot so presumed the extra bedroom would mean more space and versatility on where I could stay with our baby.Unfortunately the only place to put the travel cot was in the lounge as we had no room to walk around the double bed let alone a cot to the side of us. (It left me confused as you offer for an extra charge to hire a travel cot too so I wonder where you would have placed it if we had hired one direct from you) you were also aware of our babies age as you ask this when we book so would be aware a baby cannot sleep in one of the two additional twin rooms in beds. The pool itself was extremely packed and the changing rooms were dirty, the indoor golf was very misleading from the pictures online as it was much smaller than we imagined. Also as another review has stated the path to the caravan was extremely muddy and wet due to the rain which we know is out of your control but I feel a proper path and not a few patio slabs would be much better to limit the mess that was created. Due to all of this we ended up leaving two days before our holiday was due to finish which was a huge shame."

"Best holiday park I have been to yet. So many things to do. Stayed for 4 night and still so much I didn't get to do."

"Great holiday park, loads to do and right on the beach. Activities are a bit pricey though"

"Caravan ideal ???????? 6 people.Clean on arrival. Had cooker toaster kettle microwave and oven. Had abit of trouble getting in as the door wasn't opening with the phone app, staff helped tho and ok after that. Car space outside caravan. Beds made on arrival. At times hot water in the sink was extremely hot! Highly recommended for a short stay."

"As I said on first page"

"Overall very expensive for what it was"

"Everything in the caravan was super"

"Poor for a silver 3 bed , out in-laws paid less fo a 2 bed silver and they had bigger TV , cleaner, better cooker , also our door never locked on the inside so they put a chain across so when we in nobody from outside can get in ,"

"Always a great Holidsy at seal bayNo complaintsOutstanding customer service ????"

"Lovely caravan, good value . Easy location for our family to travel too and loads of activities . Will definitely return for a weekend break."

"Enjoyed the stay. Park clean and tidied. But the beach pad, toilet, kitchen sink was drity. There where items left from previous holiday makers . Stuff left on the patio from the last visitors. Staff was friendly and helpful. Maintenance man was nice and helpful. Sue"

"Fantastic having a garden but then we did pay extra than a caravan"

"Very cheap for a lovely lodge"

"Super beach pads - would definitely re-book.
Upstairs, in the sleeping area was lots of thick dust. Also, had to clean the pull out 'drawer' where the previous tenant had cut bread. This was not clean.


Otherwise, lovely holiday. I just wish we were closer so we could visit more often.
Thank you."

"Site is well kept. Facilities are good but where quite busy, especially the lido. Restaurants are pretty average."

"Fabulous location. Easy to get around the site too. Lovely staff and I particularly loved the strawberry in my Prosecco!"

"We stayed at West sands resort and we had a really good time. Caravan was very clean and had all we needed in it and was within walking distance to all facilities including beach.the club house and pool are great.the only downside was that all the extra activities on site came at an extra cost and not cheap either,luckily my family just wanted to swim and go on the beach so it was okay."

"Great place, close to the sea, lots of attractions"

"Lovely clean, well landscaped camp.Pools were great. There were a number of play areas and plenty of spaces for children to play The sea was calm & warm. Ideal for adult swimming. It is a very pebbly beach with sudden drop when tide is in so may not be great for young children wanting to paddle unless tide is going out or for them to make sandcastles. The camp does have large sand pits for this and the pools are great for all ages. It is spread over a large area so courtesy bus helps cover distances if you don’t want to walk. The walk from main site to the outdoor pool is on a narrow road with no footpath in places and can be dangerously busy with cars squeezing past The toilets at lido pool although clean never smelt fresh but those inside complex were fine. We only had drinks at the quays and breakfast at the lido. The food was really good value and came quickly. We felt the prices were reasonable & staff were helpful. The other people’s meals looked good and portions were excellent. The supermarket was reasonably well stocked & prices ok compared to local supermarket. Would definitely go again."